To order: 1. Choose your design from the dropdown menu below. 2. Choose a stain color for the background. *If you prefer to paint the background, indicate which color paint in the personalization section. 3. Choose up to 4 paint colors (for your stenciling). 4. If applicable (only for names, monograms, or est dates in the photos), enter the personalized data needed in order to prepare your stencil. 5. Indicate when/where you are picking up your project. 6. Confirm your order.
*Simple substitutions of words within the shown design and layout can generally be made at no additional charge. However, significant changes to our standard designs or special requests for a new design are considered custom and must be pre-approved and submitted at least 5 days prior to your event. If approved, a customization fee of $25 will apply.
Once your order has been submitted we are immediately beginning the process of production of your personalized stencil. If you would like to cancel your reservation, you must give a minimum of 48 hour notice. Same day cancellations or no-shows will not be eligible for a refund. Cancellations will be processed on the day we receive your cancellation request. It may take up to 2 weeks for the refund to return to the account you used to purchase your items.
Hammer & Stain reserves the right to make any amendments to this policy at any time. Notification of any changes will be published on this page. If you have any inquiries regarding cancellations or any of our other policies please contact us.